Changed your mind? Contact us as soon as possible.
Request a cancellation or change
Email contact@naviensupp.com with your order number, checkout email address, and the change you need. You can also call +1 919-986-1374 during our support hours.
Before an order ships
We review cancellation and address-change requests promptly. We cannot guarantee a change or cancellation once fulfillment has started. An order cannot be canceled after it has shipped.
Payments on canceled orders
When a paid order is successfully canceled, we reverse the payment or issue a refund to the original payment method. Approved refunds are processed within 5 days. Your payment provider or bank may take additional time to display the credit.
If the parcel has already shipped
Wait for delivery and request a return under our Returns & Refunds policy. Do not send a package to the business address or refuse a delivery as a substitute for obtaining return instructions.
Contact NavienSupp
NavienSupp is operated by Green Bear Enterprises, LLC.
Business address
5417 Lexington Ave
Los Angeles, CA 90029
United States
This is our business address, not a walk-in store. Please contact us before sending a return; approved returns use the address on the return label.
Email: contact@naviensupp.com
Phone: +1 919-986-1374
Customer support: Monday–Friday, 9:00 AM–5:00 PM Pacific Time.