Privacy Policy

This policy explains how Green Bear Enterprises, LLC handles personal information when you browse or shop at naviensupp.com, contact NavienSupp, or use your customer account.

Information we collect

• Orders and accounts: your name, email address, billing and delivery address, telephone number when supplied, products ordered, and order history. If you create an account, we also maintain the account information needed for access.
• Payments: the payment status and transaction information needed to record an order or refund. PayPal processes your payment credentials through its service.
• Customer support: the messages, order details, and attachments you choose to send us.
• Website use: technical information such as IP address, browser information, and request logs needed to operate, secure, and troubleshoot the store.

Why we use this information

We use information to operate your cart and account, process payments and orders, arrange shipping, send order updates, answer questions, handle returns and warranty claims, prevent misuse, and meet applicable recordkeeping obligations.

If you choose to receive marketing emails, we use your email for those updates. You can unsubscribe using the link in a marketing email or by contacting us. Service messages about an order are separate from optional marketing.

Service providers

We share the information needed to carry out these tasks with providers supporting the store, including PayPal, shipping carriers, warehouse and fulfillment services, website hosting, and transactional email delivery. These providers receive information for their role. We may also disclose information when required by law or to protect lawful rights and the security of the service.

PayPal’s handling of payment information is described in its Privacy Statement. We do not sell or rent customer personal information.

Cookies and your choices

The store uses cookies and similar storage to remember cart contents, maintain login sessions, and support checkout. Your browser lets you delete or block cookies, although doing so can interrupt these functions. Any additional optional cookie choices offered on the website can be changed through the controls provided there.

Retention and security

We keep information for as long as it is needed for the purposes above, including completing orders, resolving disputes, and meeting tax, accounting, or other legal recordkeeping requirements. We use access controls and secure connections to help protect customer information. No transmission or storage method is completely risk-free.

Requests about your information

Contact contact@naviensupp.com to request access to, correction of, or deletion of your personal information, or to ask about the privacy rights available to you. Depending on the law that applies, including applicable California privacy law, you may have additional rights or choices.

We may need to verify a request before acting. Some information must be retained for legal obligations or to complete a transaction you requested. We will explain any relevant limitations when responding.

Policy updates

We may update this policy as the store or its services change. The version published on this page describes our current practices.

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